Privacy Policy

Hotelbrand (whose head office is located 105 allée de Farbos – FR – 47120 Lévignac de Guyenne , attaches great importance to the protection and respect of your privacy. This policy aims to inform you of our practices concerning the collection, use and the sharing of information that you are required to provide to us through the Hotelbrand site accessible from the website This policy sets out how we treat the personal data that we collect and that you provide to us. We invite you to read this document carefully to know and understand our practices regarding the processing of your personal data that we implement.


Contact forms
By using our Platforms, you are required to send us information, some of which is likely to identify you (“Personal Data”). This is particularly the case when you fill in forms (such as the contact form), when you subscribe to our newsletter, when you contact us – whether by telephone, email or any other means of communication – or when you tell us about a problem.
This information may contain the following data:
The data necessary to subscribe to the service we provide on our Platforms. These data include your surname and first name, e-mail address, date of birth, gender, telephone number. This information is obligatory. Otherwise, Hotelbrand will not be able to provide you with the services offered by our Platforms and you will not be authorized to transmit your messages on our Platform;
A postal address;
A copy of all exchanges between you and Hotelbrand;
Details of your visits to our Platforms and the content you have accessed;
If applicable, your answers to our surveys and questionnaires and the opinions you left to evaluate content, this information being in particular likely to be used in the context of research and analysis of user behavior;

The data that we may ask you to provide when you notify us of a problem relating to our Platforms or our services, such as the subject of your request for assistance; Data related to your location when you have agreed to our collection and processing of this data



When you log in, we will set a number of cookies to save your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be erased. By editing or publishing an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the identifier of the article that you have just modified. It expires after one day.



Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor were to that other site. These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.



Your personal data will not be passed on to any third party company.



All users can modify or delete their personal information at any time by contacting the data controller. Site managers can also view and edit this information. Your Personal Data is kept for a period of 3 years.



We store your Personal Data within the European Union. If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.



Processing of personal data
105 allée de Farbos – FR – 47120 Lévignac de Guyenne


You have the right to receive a copy of your Personal Data in our possession (“right of access”). You can also request the erasure of your Personal Data as well as the rectification of erroneous or obsolete Personal Data (“right of erasure and right of rectification”). Please note that we may retain certain information about you when required to do so by law or when we have a legitimate reason to do so.
You also have the right to object at any time for reasons relating to their particular situation, (i) to the processing of your Personal Data for direct marketing purposes or to processing carried out on the basis of our legitimate interest (“right to ‘objection’).
You have the right to limit the processing carried out on your Personal Data (“right to limitation”). Please note that this right only applies if (i) you contest the accuracy of your Personal Data for the duration allowing us to verify the accuracy of the latter; (ii) in the event of unlawful processing on our part and you request a restriction of their use rather than erasure, (iii) we no longer need the personal data for the purposes of the processing but they are still necessary for the establishment, exercise or defense of legal claims; (iv) in the event of exercise of your right of opposition during the period of verification as to whether the legitimate reasons that we pursue prevail over yours. You have the right to lodge a complaint with the competent supervisory authority or to obtain compensation from the competent courts if you consider that we have not respected your rights. You also have the right to the portability of your data, i.e. the right to receive the Personal Data that you have provided to us in a structured, commonly used and machine-readable format and the right to transmit this data to another data controller (“right to portability”). You also have the right to define directives relating to the fate of your Personal Data after your death.